Need finding

Need finding


Tools to discover user needs, goals, and values to get the right solution

Ideation

Ideation


Tools to unleash creativity, discover valuable insights, and generate innovative solutions

Strategy

Strategy


Tools to design action plans to achieve long-term aims

Experimentation

Experimentation


Tools to test and validate the developed solution

Feedback

Feedback


Tools to evaluate the user’s reactions to the solution

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Forms of intelligence cards
GRADUATION CEREMONY
PILOT APPRAISAL
QUESTIONNAIRES
DIGITAL PRESENCE
OPERATION MANUALS
DATA JOURNALS
SENSING GUIDES
SENSING STRATEGIES CANVAS
COMMUNITY LEVEL INDICATORS
RECRUITMENT
EMPATHY TIMELINE
ONBOARDING KIT
COLLABORATIVE PILOT SCHEDULE
COMMONS MAPPING
GEOGRAPHICAL MAPPING
TRAINING THE NEXT GENERATION
STORYLINES
Power/Interest Matrix
PARTICIPATORY MAPPING
Persona
Strategic Canvas
CO-CREATION ASSEMBLIES
FUTURE NEWSPAPER
DATA DASHBOARDS
DATA DISCUSSION SHEET
Awareness Sheet
Transect Walk
Mental mapping
Fishbone (Ishikawa) diagram
Stakeholder persona
Stakeholder journey
Idea card
Frameboard
SWOT Workshops
Photo walk
Photo collection
Pattern finding
Lottery game
Appraisal interviews
Interview guide
Communication map
Assumption scanner
Visual mindmap
Bright stars
Mindmap
Activities Canvas
Open Nature Innovation Arena
I Like, I Wish, What If
Dotmocracy
Prototype Testing Map
Usability Testing
Assumption Mapper
Blink Testing
A/B Testing
First Click Testing
Storyboard
Open-Innovation Hackathon
5 bold steps
Roadmapping
Ambition Setting
Brainwriting
The Actors Map
Idea Dashboard
5 Whys
6 Thinking Hats
Community Canvas
Co-co Toolkit
Walt Disney Method
People Shadowing
Value Proposition Canvas
User Personas
Stakeholder CV Tool
Vision Development
Lego Serious Play